Your information

Privacy & cookies

How information is handled when you use this website or contact us about a kitchen project.

Who operates this website?

The Kitchen Design Company is operated by Room & Render. For privacy enquiries, contact info@roomandrender.co.uk or call 07702 577445.

Information you provide

The enquiry form asks for your name, email address, telephone number, project stage and a message about your kitchen. We use this information to respond, arrange a conversation and discuss the service you have requested. Please avoid including unnecessary sensitive information.

If you proceed with a project, further information such as room measurements, photographs, design requirements and correspondence may be needed to provide the agreed service.

Why we use it

We use enquiry and project information to take steps at your request before entering into a contract and to perform a contract where you book a service. We may also process information for legitimate interests such as keeping the website secure, managing correspondence and resolving queries, and to meet legal obligations where applicable.

Where enquiries go

Enquiries are sent to the business email inbox. The website’s hosting and email providers process information as needed to operate these services. We do not sell your enquiry details or use this form to subscribe you to marketing emails.

Security and technical information

Hosting and security services may process technical information, such as IP addresses and request details, to operate and protect the website. Enquiries submitted through Contact Form 7 are sent by email to the people handling your enquiry.

Cookies and external services

This theme does not add advertising pixels or analytics cookies. WordPress may use essential cookies for administrator login and site management. No third-party fonts, embedded social feeds or embedded videos are required by the theme.

If optional analytics, advertising tools or other integrations are added later, this policy and any required consent controls must be updated before those tools are activated.

How long information is kept

Information should be kept only for as long as reasonably necessary to handle the enquiry, provide the service, maintain appropriate business records and meet legal requirements. You can contact us to ask about retention or request deletion of an enquiry.

Your rights

Depending on the circumstances, you may request access to your personal information, correction, deletion, restriction or transfer, and object to certain processing. Where processing relies on consent, you may withdraw it. Contact us using the details above.

You can also raise a concern with the Information Commissioner’s Office, the UK data protection regulator, at ico.org.uk.